Returns & Exchanges
At Spektrum, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging with all Spektrum tags still attached to ensure they remain in pristine condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.