Frequently Asked Questions
Everything you need to know about your Spektrum shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $75 qualify for free shipping, while orders under $75 incur a flat rate of $6.95.
What is your return policy for fashion items?
Spektrum accepts returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit, as sizing can vary between different cuts and styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At Spektrum, we are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable sourcing by 2026.
Can I track my order once it has been shipped?
Yes. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.